Política de reembolso
RECHQ.Shop Return and Refund Policy
At RECHQ.Shop, we strive to ensure that our customers are completely satisfied with their purchases. We understand that sometimes an item may not be what you expected, so we offer a hassle-free return and refund policy.
Return Window:
- You have 30 days from the date of purchase to initiate a return.
Return Shipping:
- We offer free return shipping for all items. To initiate a return, please contact our customer service team, who will provide you with a pre-paid shipping label.
Restocking Fee:
- We do not charge a restocking fee on any returns.
Items Eligible for Return:
- Most items purchased from RECHQ.Shop are eligible for return, provided they are returned in their original condition, unused, and with all original tags and packaging intact.
Exceptions (Non-Returnable Items):
- Please note that we do not accept returns on final sale items. These items are marked as 'Final Sale' and are not eligible for returns or exchanges.
Refund Process:
- Once we receive your returned item and it passes inspection, we will process your refund. Refunds will be credited to your original method of payment.
- Please allow up to 10 business days for your refund to be processed and reflected in your account.
Damaged or Incorrect Items:
- If you receive a damaged or incorrect item, please contact us immediately so we can rectify the issue. We are committed to ensuring that you receive the correct, high-quality products you ordered.
Contact Us:
- For any questions regarding returns or refunds, or to initiate a return, please contact our customer service team at [Customer Service Email/Phone Number].
Policy Changes:
- RECHQ.Shop reserves the right to modify or update this policy at any time. All changes will be posted on our website.
Thank you for shopping with RECHQ.Shop. We appreciate your business and are here to ensure that your shopping experience is exceptional.