FAQ

Frequently Asked Questions (FAQ)

1. About Red eYe Clique

Q: What is Red eYe Clique (REC)?
A: REC is a lifestyle brand built around the question “What do your eYes get RED for?” We exist to help driven individuals—creators, entrepreneurs, late-night warriors—enter their “Red Zone,” the state of peak focus, passion, and purpose. More than apparel, REC is a movement, mindset, and community.

Q: Who is REC for?
A: Anyone who refuses to coast through life. Our core audience includes:

  • Apex Achievers pursuing excellence and legacy

  • Nightclockers who thrive after dark

  • F.L.O.W. seekers of mindful, faith-driven balance

  • Zombie Killers committed to overcoming apathy

2. Products & Collections

Q: What apparel do you offer?
A: Our collections feature performance tees, hoodies, joggers, caps, and beanies designed for training, late-night hustle, and everyday wear—each infused with REC’s bold color palette and motivational slogans.

Q: What are REC clocks?
A: The Red eYe Timepiece is a signature desk or wall clock reminding you that every moment in your Red Zone counts. Its sleek, high-contrast design pairs seamlessly with our apparel.

Q: Are there other product categories coming soon?
A: Yes—we’re expanding into journals, reminder bands, wellness tools, and more. Stay tuned for announcements!

3. Ordering & Shipping

Q: How do I place an order?
A: Simply browse our collections, select your items and sizes, add them to cart, and complete checkout. You’ll receive an email confirmation and shipping updates.

Q: What shipping methods do you offer?
A: We offer Standard and Expedited shipping within the U.S. at checkout. International shipping rates and delivery times vary by destination.

Q: Can I track my order?
A: Yes—once your order ships, you’ll receive a tracking number via email. You can also log in to your REC account at any time to view order status.

4. Returns & Exchanges

Q: What is your return policy?
A: We accept returns of unworn, unwashed apparel in original condition within 30 days of delivery. Items marked “final sale” (e.g., limited-edition drops) are not eligible for return.

Q: How do I initiate a return or exchange?
A: Visit our Returns Center [link] and enter your order number and email. You’ll receive instructions and a prepaid return label for U.S. orders.

5. Sizing & Fit

Q: How do I choose the right size?
A: Each product page includes a detailed size chart and fit notes (e.g., “athletic fit,” “relaxed fit”). If you’re between sizes, we recommend sizing up for comfort.

Q: What if my item doesn’t fit?
A: You can exchange for a different size (subject to availability) by following the exchange instructions in our Returns Center [link].

6. Account & Membership

Q: Do I need an account to order?
A: No—you can checkout as a guest. Creating an account unlocks order tracking, faster checkout, and access to exclusive community content and early-access drops.

Q: How do I subscribe to email updates?
A: Enter your email in the footer subscribe form to get new-drop alerts, special promotions, and REC community stories straight to your inbox.

7. Community & Engagement

Q: How can I join REC’s community?
A: Follow us on Instagram, TikTok, and Facebook (@RedeYeClique), tag your posts with #FindYourRedZone, and join weekly challenges—like “30 Days in the Red Zone”—to connect with fellow members.

Q: What is Red Zone Hours?
A: Red Zone Hours are the late-night or early-morning sessions where REC members harness peak focus and creativity. Share your setup with #RedeYeHours to be featured on our channels.

8. Privacy & Data

Q: How does REC use my personal information?
A: We collect data—such as email, shipping address, and browsing behavior—to process orders, personalize your experience, and show you relevant content. For full details, see our [Privacy Policy].

Q: How do I opt out of targeted advertising?
A: You can opt out via our “Do Not Sell or Share My Personal Information” page [link], or by enabling a Global Privacy Control (GPC) signal in your browser. See our Privacy Policy for more.

9. Contact Us

Q: I still have questions—how can I reach you?
A: We’re here to help! Email redeyeclique@gmail.com or use the chat widget on our site. Expect a reply within 24–48 hours.

Thank you for choosing Red eYe Clique. Now go—ignite your Red Zone!