FAQ
Frequently Asked Questions
What do your eYes get RED for? Red eYe Clique is a lifestyle brand for creators, entrepreneurs, and late-night builders who move with focus, passion, and purpose.
Ordering & shipping
How do I place an order?
Choose your item and options, add it to your cart, and complete checkout. You’ll receive order and shipping updates by email.
Can I track my order?
Yes. When your order ships, we’ll email your tracking information.
Returns, replacements & refunds
What if my item arrives damaged, misprinted, or incorrect?
Contact us within 30 days of delivery at redeyeclique@gmail.com. Include your order number and clear photos of the issue. After review, we’ll arrange an appropriate replacement or refund at no cost to you.
Do you accept size exchanges or change-of-mind returns?
Because REC items are produced to order, we do not accept returns or exchanges for incorrect size selection, change of mind, or buyer preference. Please review the product’s size guide before ordering.
How quickly will I hear back?
We aim to respond within 2 business days.
Size & fit
How do I choose the right size?
Use the size guide on each product page. If you are between sizes, choose based on the fit notes shown for that item.
Feedback & community
How can I share feedback?
Use the contact form on our Story + Feedback page or email redeyeclique@gmail.com. We read every message.
How can I stay in the Red Zone?
Subscribe for new-drop alerts, community stories, and focused updates from REC.
Need help?
Email redeyeclique@gmail.com and include your order number if your question is about an order.